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ISO 56002 is a standard suite that provides guidelines for innovation management. Innovation should be understood as a company’s ability to create something new and beneficial.
Innovative solutions range from operational improvement and enhancement to truly revolutionary new developments.
In this context, it is easy to see why innovation is indispensable for companies to remain competitive in a constantly changing market.
Process automation is an integral part of innovation management, serving as a tool that enables compliance with ISO 56002 principles.
The relationship between these two aspects is so interwoven that the standards influence how organizations use automation, and automation allows the company’s strategies and resources to focus on creativity and innovation.
Ready to understand how the relationship between ISO 56002 and process automation works?
What is ISO 56002 about?
ISO 56002, created in 2020, is known as the standard for Innovation Management. Its objective is to provide guidelines for establishing, implementing, maintaining, and continually improving an innovation management system, and it’s available for use in any organization.
It objectively helps organizations to develop and strengthen their innovation capacity through good practices and processes that stimulate creativity, collaboration, and new ideas implementation.
Specifically, ISO 56002 refers to the guidelines for implementing the management system and is the only certifiable standard in the family attested via a conformity certificate. The use of the number “2” indicates that this standard sets guidelines, not requirements. After all, there is no single path to follow.
From the same standard suite, ISO 56000 covers vocabularies and fundamentals, while ISO 56003 assists companies with innovation tools and methods.
ISO 56004 deals with assessment; ISO 56005 addresses tools and methods for intellectual property management; ISO 56006 covers tools and methods for strategic intelligence management; ISO 56007 focuses on idea management, ISO 56008 on tools and methods for measuring management system performance; and finally, ISO 56009 is a practical guide to innovation.
Even though some of these are not published, they are sought after by companies aiming to become innovation leaders.
ISO 56002 Principles
This standard enables companies to structure their processes to innovate with a focus on generating results. Innovation is a vital necessity for business success and evolution. However, if not well planned and structured, ideas do not transform, and therefore do not contribute to the company. The standard is based on 8 principles:
- Value Generation: Innovation must generate tangible and measurable results.
- Strategic Direction: Innovation projects must have strategic direction based on the company’s objectives and purposes.
- Process Approach: Define roles, responsibilities, and necessary resources for innovation.
- Leadership with a Future Focus: Manage team engagement in innovation processes.
- Adaptability and Resilience: Address constant market changes and transformations.
- Collaborative Culture: Focus on adaptation, empathy, collaboration, and system experimentation.
- Managing Uncertainty: Risks should be seen as opportunities for growth and improvement.
- Insight Generation: Based on identifying hypotheses, creating and validating concepts, developing ideas, and implementing innovation. Indicators should be evaluated to advance or retreat in developing these ideas.
It is worth noting that the ISO standard states that innovation can be linked to a product, service, process, method, model, or even a combination of these.
However, for a solution to be understood as innovation, it must bring novelty and added value. Otherwise, it is just an invention.
The certification of this ISO
The certification process is quite simple and can be implemented in companies of different sectors, segments, and sizes.
The first phase of certification is the assessment – a people management strategy within companies. This evaluation provides an understanding of the company’s level of adherence to ISO principles.
The implementation period varies depending on the company’s complexity and maturity level but usually lasts from four to eight months.
The procedures are simple but require technical knowledge about innovation and ISO standards.
Once all normative items are executed, the company undergoes an audit by the certifying body. If approved, it receives the certificate of conformity.
Afterward, it’s just a matter of generating a large volume of ideas that can become innovations and monitoring indicators to succeed in the innovation management system.
It’s important to remember that this certification is not permanent; the company is re-evaluated periodically to renew it.
How does an Integrated Management Platform contribute to ISO 56002?
ISO 56002 encourages and drives companies to adopt advanced technologies to enhance performance and foster innovations.
One such tool is Neomind’s Fusion Platform, an Integrated Management Platform that enables the management of processes, documents, and indicators.
For instance, in process management, there is a simplification and optimization of operations, facilitating the introduction of new products, services, or practices.
Additionally, Fusion’s BPMS module allows automating processes so that tasks are performed with less human intervention.
By reducing some bureaucratic activities, employees can focus on more strategic and innovative tasks, aligning with ISO 56002 aspects in effectively promoting ideas that can lead to innovations.
With a platform for process management, information is centralized, favoring the identification and evaluation of innovation opportunities in various business aspects.
For automation to occur, processes must be mapped and standardized, defining activity flows, roles, responsibilities, and more, aligning with ISO 56002 principles.
Another point is uncertainty management; in the Risk Management module, it is possible to monitor the complexity levels of each risk and related tasks.
With Fusion, you can also create action plans to address and mitigate threat impacts. Centralized information and standardized processes make changes and market-adaptations quicker and more practical.
Central Analytics allows monitoring indicators, speeding up decisions on which innovation projects to prioritize.
Both ISO and Fusion Platform focus on continuous improvement and the evolution of products and services to meet organizational needs and drive innovations.
What are the benefits of implementing this ISO?
Undoubtedly, the greatest advantage of implementing ISO 56002 is becoming a reference in innovation in your field, transforming ideas into results. It is not uncommon to find stories of companies that had great ideas but lost them due to a lack of processes and structure. Adopting ISO 56002 provides strategic direction with a focus on innovation. Its benefits include:
- Increased growth, revenue, profitability, and competitiveness;
- Ability to manage uncertainties;
- Reduction of costs and waste;
- Increased productivity and optimal resource use;
- Greater sustainability and resilience;
- Engaged and trained employees and teams;
- Higher stakeholder satisfaction;
- Enhanced reputation and organization value;
- Compliance with relevant regulations and requirements.
Even though it is recent, ISO 56002 is a significant trend that many companies are expected to adopt over time.
Implementing tools that enable effective and lasting innovation management is crucial to meet the guidelines and maintain ISO certification. Hence, Neomind lets you experience Fusion Platform within your company and reality.
Manage, control, and coordinate different aspects of your operations and innovation processes in one place. Adopt the Fusion Platform as the main ally to implement and ensure compliance with ISO 56002 standards.
