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Change is inherent to any businesses that seek to enhance how their work is performed in pursuit of growth and competitiveness. Risk management is essential to mitigate the impacts generated by these modifications.
Many companies that aim to improve their operations introduce technological resources like automation. This solution enhances productivity within the company.
However, effective management is necessary for identifying and addressing the risks inherent to process changes.
Undoubtedly, as years go by, there have been and will continue to be significant changes in how work is carried out.
Implementing an integrated management platform positively transforms a company. But it’s common to face challenges that must be managed for automation to succeed.
Understanding potential risks associated with process changes allows companies to prepare adequately beforehand. This readiness includes preventive measures capable of minimizing potentialy negative outcomes.
Risk management plays a fundamental role in process changes, especially when we talk about best practices and strategies to mitigate risks and tackle the challenges of process changes.
What are the risks associated with process changes?
Identifying process changes risks is a fundamental part of risk management. This detailed analysis enables companies to get ready for any challenges that may arise.
In this regard, some common risks that should be considered in risk management include:
- Resistance to change: unquestionably, this is one of the most common risks. Regardless of the benefits gained, it’s entirely normal for employees to have a critical attitude. This risk can lead to lack of cooperation or even more serious issues like sabotage. To mitigate this risk, it’s essential to establish transparent communication, explain the benefits, involve the team in the implementation stages, provide training, and offer support.
- Lack of skills or knowledge: risk management must also consider that employees’ lack of knowledge about changes can result in operational difficulties. Professionals must be familiar with and comfortable using the newly adopted tools and methods for performing their tasks to achieve the proposed gains.
- Activities disruption: when changes involve new technologies, temporary interruptions in operations can occur. To reduce this kind of hindrance, planning the implementation of your chosen tools is essential.
- Impact on products or services: process changes can affect products or services’ quality. Planning and conducting early tests can prevent such occurrences and maintain the business’s reputation.
Other risks that may be encountered include scope changes, lack of clarity, increased costs, tight deadlines, and more.
How to classify a risk?
Risk management focuses on identifying an event, its consequences, and the causes or situations that allowed something to happen. Based on these principles, risks can be assessed as high, medium, or low, depending on their impacts.
As a graphical representation, these risks can take on colors such as red, yellow, and green. Risk classification varies considerably and should be considered within the company’s environment.
Companies in the same industry may have unique characteristics. Therefore, what may be a high risk for one may not be so for another.
To correctly classify risks, it will be necessary to assess their impact on the process, the likelihood of occurrence, severity (financial damage or regulation issues), urgency of solution, and relevance.
Risk management needs to consider each category separately to provide a classification based on the organization’s context. This analysis should be carried out by both specialists and those involved in the processes.
Those with knowledge of the execution can more accurately estimate the probability of each risk occurring.
Risk Management and Automation
Business Process Management, also known as BPM, helps mitigate these risks associated with process changes.
Automation tools map and standardize processes to ensure a consistent activity flow, performing them always in the same way. This approach defines logical sequences, rules, and standards for correct execution, reducing the risk of errors and variations.
Another point is that the use of BPMS solutions provides more concise risk management based on real-time data.
The control provided by this technology allows for monitoring entire processes, from start to finish, including the implemented changes and their effects. Therefore, preventive measures are based on detailed reports on performance and actions.
Detailed records and reports that enable traceability make it possible to identify potential risks, detect anomalies, and facilitate the implementation of improvements.
However, for all of this to be possible, the automation platform must be adaptable to your business, including the changes that will be applied to processes.
One of the major risks of using technology is being unable to modify internal execution due to a rigid solution.
Fusion Platform is a fully low-code, user-friendly platform ready to be configured and adjusted to meet your business’s specific needs.
Additionally, it offers mobility of access, integration with other solutions, and constant updates. Neomind seeks to provide the best technological resources to its clients.
Try Fusion Platform to ensure greater efficiency and speed in your processes. Reduce processing time and the risks associated with process changes.
Take advantage of the platform to enhance risk management and increase adaptability to necessary changes, and ensure that your process transitions bring successful outcomes with Fusion Platform!
