In a business environment, companies recurrently face problems such as process and task failures, and difficulties in accessing information and documents due to the fact that they do not have an implemented management system. These issues often end up taking a toll on the strategy taken in search of greater results and performance. They are troublesome factors that can be solved with the implementation of a management system, which provides technologies and tools for document management and archiving, process modeling, task organization, and reporting, among others. However, for the implementation of a management system to bring positive results to a business, it is necessary to conduct studies with the purpose of knowing the real needs and expected characteristics, so that the final result is as anticipated.
We listed some important mistakes and steps that companies should not overlook when implementing a management system.
- Lack of operational planning
- Failure to list necessary system requirements
- Lack of adequate time for changes
- Making decisions without consulting users
- Incorrect IT management
- Focusing only on the tool’s functionalities
Lack of operational planning
After the decision to implement a management software, it is necessary to perform comprehensive planning with the steps that will ensure the implementation success. This planning must include steps specifying the choice of appropriate software, installation, maintenance, and adaptations. It is advisable to prepare a team for this effort, involving several responsible areas, mainly from the management, legal, and IT departments.
Failure to list necessary system requirements
Requirements will identify what needs and functionalities a company expects and requires from a piece of software with the goal of automating and optimizing operational processes. Flaws in the list of requirements can cause errors, resulting in several complications, such as a nonconformity between what is expected by the company and what is provided by the software, among others.
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Lack of adequate time for the changes
All steps of an implementation process are important because many times they deal with impacting changes, so it is necessary to be careful starting from the requirement listing, through the training of members up to the complete release of the software for internal use. However, for the steps taken to succeed, an adaptation and preparation period must be respected. The non-fulfillment of these periods often generates inefficiencies in the final result of the implementation, such as poorly listed requirements, inadequate infrastructure, ineffective support, and unprepared users.
Making decisions without consulting users
It is essential that the actual end users and not only the IT and higher position professionals are consulted when planning changes and decisions in a management software implementation. After all, they are the ones who participate in the company’s processes and know what is necessary for the ideal functioning and improvement of these processes. It will also be the end users who will operate the software in their majority, meaning that failing in this aspect means the expected needs for process completion may not be met.
Incorrect IT management
One of the pillars of a management software implementation in a company is the investment in infrastructure such as hardware, which will support the new system’s proper functioning. Even the ideal software will end up having poor application performance and causing inconveniences if the hardware does not meet the recommended settings. On the other hand, not only the hardware must be given attention, but also the IT teams as a whole, which must be composed of experienced members to meet necessities, after all the IT team is the one who will manage hardware and support end users.
Focusing only on the tool’s functionalities
When choosing a management software, the features it offers must be compatible with the company’s requirements, but in addition to its tools and main functionalities, it is also necessary to pay attention to the platform’s history, its frequency of corrections and improvements updates, integration capabilities with other systems, and the offered technical support, so as not to run the risk of the software fulfilling some of the company’s tasks, but leaving other aspects to be desired that are just as important.
In conclusion
In this article, we were able to identify some of the main mistakes made by companies when implementing a management system, in search of improvements in processes and tasks of daily business, as well as to obtain greater control and access to documents and information. The Fusion Platform tool offers complete features for these necessities, providing interaction between employees, document organization, process management, reporting, and integration with other systems. Everything your company needs in a management system. Want to know more? Contact us or try Fusion Platform for free